Direct Debit Terms

ZNADOO SOFTWARE DIRECT DEBIT TERMS

I/We hereby authorise Candootoo Pty Ltd ABN 23 607 082 654 (referred to as “Znadoo”) to make periodic debits on behalf of the Business (referred to as “the Business”).

I/We acknowledge that the debit amount will be debited from my/our nominated card or bank account according to the terms and conditions of my/our agreement with the Business and the terms and conditions of the Direct Debit Request (and specifically the Debit Arrangement including the Fees/Charges in the Direct Debit Request).

I/We acknowledge that the details of my/our nominated card or bank account should be verified (eg: against a recent card or bank statement) to ensure accuracy of the details provided and I/we will contact my/our financial institution if uncertain of the accuracy of these details.

I/We acknowledge that is my/our responsibility to ensure that there are sufficient available/cleared funds in the nominated account by the due date to enable the direct debit to be honoured on the due date for the debit. Direct debits normally occur overnight, however transactions can take up to 3 banking business days depending on the financial institution. Accordingly, I/we acknowledge and agree that sufficient funds will remain in the nominated account until the debit amount has been debited from the account. If there are insufficient funds available, I/we agree that Znadoo will not be responsible for any fees and charges that may be charged by either my/our or its financial institution.

I/We acknowledge that there may be a delay in processing the debit if: 1. a payment request is received by Znadoo after Znadoo’s usual cut off time, being 5:00pm Western Australian time, Monday to Friday; 2. a payment request is received by Znadoo on a day that is not a banking business day in Western Australia; or 3. there is a public or bank holiday on the day when the debit transaction is due to be processed or on any of the following days until the debit is processed. Any payment that falls due on any of the above will be processed on the next business day.

I/We authorise Znadoo to vary the amount of the payments from time to time upon receiving instructions from the Business of a variation provided for within my/our agreement with the Business or as may be agreed by me/us and the Business.

I/We do not require Znadoo to notify me/us of the variation to the debit amount. I/We acknowledge that Znadoo is to provide at least 14 days' notice if it proposes to vary any of the terms and conditions of the Direct Debit Request including varying the Debit Arrangement.

I/We will contact the Business if I/we wish to alter or defer the Debit Arrangement.

I/We acknowledge that any request by me/us to stop or cancel the Debit Arrangement will be directed to the Business.

I/We acknowledge that any dispute regarding a debit will be directed to the Business. If no resolution is forthcoming, I/we will contact my/our financial institution.

I/We acknowledge that if a debit is returned by my/our financial institution as unpaid, a failed payment fee (as referred to in the Debit Arrangement) may be payable by me/us to Znadoo.

I/We will also be responsible for any fees and charges applied by my/our financial institution for each unsuccessful debit attempt together with any collection fees, including but not limited to any solicitor fees and/or collection agent fee as may be incurred by Znadoo.

I/We authorise Znadoo to attempt to re-process any unsuccessful payments as advised by the Business.

I/We acknowledge that certain fees and charges (including setup, variation, SMS or processing fees) may apply to the Direct Debit Request and may be payable to Znadoo and agree to pay those fees and charges to Znadoo. “Znadoo” may appear as the merchant for a payment from my/our credit card (including a debit or charge card). The Transaction Fee for a debit to a Credit Card calculated as a percentage may be subject to a minimum amount.

I/We appoint Znadoo as my/our agent for the control, management and protection of my/our personal information (relating to the Business and this Direct Debit Request) which is disclosed to Znadoo.

I/We irrevocably authorise Znadoo to take all necessary action (which Znadoo deems necessary) to protect and/or correct, if required, my/our personal information, including (but not limited to) correcting account numbers and providing such information to relevant third parties and otherwise disclosing or allowing access to my/our personal information to third parties in accordance with the Znadoo Privacy Policy. Other than as provided in this Direct Debit Request or the Znadoo Privacy Policy, Znadoo will keep your personal information about your nominated account private and confidential unless this information is required to investigate a claim made relating to an alleged incorrect or wrongful debit, to be referred to a debt collection agency for the purposes of debt collection or as otherwise required or permitted by law. The Znadoo Privacy Policy can be found at http://www.znadoo.com/home/PrivacyPolicy.

I/We hereby irrevocably authorise, direct and instruct any third party who holds/stores my/our personal information (relating to the Business and this Direct Debit Request) to release and provide such information to Znadoo.

I/We authorise:

  1. Znadoo to verify with my/our financial institution and/or correct, if necessary, details of my/our account; and
  2. My/our financial institution to release information allowing Znadoo to verify my/our account details.

PO Box 2388 WARWICK, Western Australian 6024 Ph: +61 (0) 8 9249 6460.